Frequently Asked Questions
Find answers to frequently asked questions about ordering medicines online, safety and our comparison platform.
Frequently Asked Questions on Prescriptsy
This page answers frequently asked questions about online consultations, prescription medicines, delivery, and safety.
We explain each step of the process and the medical checks partner clinics perform before approving treatment.
Common questions include: How long does an online consultation take, is a prescription always required, what information do you share with a doctor, how discreet is packaging, and what happens if a doctor rejects a request.
We answer all these questions clearly and practically, without medical jargon.
Important to know: Prescriptsy is a comparison platform and not a medical service provider.
All consultations are carried out by independent, licensed doctors associated with partner clinics.
We do not intervene in the consultation process itself, but help you find the right clinic based on reviews, price, delivery time, and availability.
If you have a question not answered here, contact us via the contact form.
Prescriptsy is an independent comparison platform and does not sell medicines directly.
The information on this page helps visitors understand how online consultation works, assess important safety signals, and compare licensed partners on transparency, service quality, and overall trustworthiness.